Passionate because of the real stories, these quick films tell you just how consumers is successfully paying down the beginner money and you may applying the stages to follow its hopes and dreams, improve lifetime, and you may service their loved ones.
Krystal’s Facts
Through our Elevate platform, Team Navient is committed to making our world a better place.
We aspire to always follow responsible and sustainable business practices, adhere to good corporate governance, empower our employees to bring their whole selves to work and give and volunteer in our community.
Federal Partnership
Navient are thrilled to utilize People & Females Clubs away from The usa to take job and you will university thought information to support collateral to have youthfulness, plus people off significantly less than-resourced organizations.
Environmental surroundings
We are focused on the reduction of greenhouse gas emissions in our corporate operations. We emphasize electronic communications and transactions to reduce wasted paper.
Range & Addition
From the Navient, the audience is purchased undertaking a workplace in which employees are invited and you will recognized to have who they are as anybody. We believe which our employees and you will place of work thrive as soon as we is actually authentically comprehensive.
Board Assortment
Geneva always knew she wanted to be a professional musician.
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The COVID-19 pandemic changed how and when Geneva worked causing new financial hardships. Navient was there to ensure she got the help she needed.
People level assisted the lady getting a successful movie director on an ambulatory proper care center for the Ohio, setting this lady into frontlines of COVID-19 impulse.
Valerie D.
Having Valerie, for each telephone call try personal to help you the lady heart and you can really works. The latest sound and you can story on the other avoid of your range are the thing that drives Valerie doing a lot more for users throughout this time around. The audience is honored having the girl as an element of People Navient. Valerie has been went of the customers’ work and confident mind-set.
Customer interactions have changed significantly since the COVID-19 crisis began. So many people have lost so much, but they are still able to look on the bright side of things. For instance, I’m reminded of a customer in Oregon who lost her job after it had taken a lot of work to get. It was a tough blow for her. Then, her husband was laid off too. They could no longer afford to stay in their home, so they had to move in with her grandmother. I had tears in my eyes just listening to her story loan in New Hampshire. But even while I was there to help her, she taught me something that day. She said, “Although it’s been a rough transition with two small children, there is a silver lining: Grandma needed us just as much as my family needed Grandma.” Knowing that I could help this family remove some of the pressure of the student loan payments really warmed my heart.Working for Navient allows me to use my gifts and talents to better the world around me. An encouraging word spoken at the right time can change the outcome.
Patti C.
Patti helps borrowers stay on track by getting them into the repayment program that’s best for them. Patti understands personally what it’s like to be in default with her student loans, so she has a mission: help borrowers by providing a path that works. She wants to provide people with the same care and support she received from her own friend.
My job is to help people by o?ering them opportunities to get their student loans out of default and out of collections. I listen to them and try to help them with the best program that I can. I understand the struggle that some borrowers have when their loans are in default and their tax refunds are being taken by the government. A few years ago, before I started working at Navient, my loans were in default too. My husband had abandoned me with three children and no way to support myself. If it weren’t for a friend who worked here who assisted me with getting my loans back into good standing, I might still be struggling with my loans.A lot of people hear “debt” or “collections” and automatically think our job is just to take people’s money and not help them. But federal student loans have so many options, including options where you pay just a small percentage of your income. I’m proud to be working for Navient, helping people with their student loans.
